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Review requests

More Google reviews, from every job, the right way.

Homeowners pick the shop with more recent reviews, and Google weighs them too. Most happy customers will leave one if you ask at the right moment and make it one tap. We ask every customer, every time.

Free report card in your inbox in about 5 minutes. Nobody calls you.

The problem

Where the calls leak.

✕

You forget to ask

The tech is already on the next call. Asking for a review never happens.

✕

Your reviews are old

A pile of reviews from 2019 says less than a steady stream from this month.

✕

Unanswered reviews look absent

Homeowners read your replies, especially to the bad ones.

✕

Review gating is against Google's rules

Some tools only send happy customers to Google. That can get reviews removed.

How it works

How we set it up.

You give us access and approve the work. We do the rest.

  1. 1

    A job is marked done

    From your software or with a tap in the app.

  2. 2

    A text goes out

    A short thank-you with a one-tap link to your Google review page.

  3. 3

    A reminder if needed

    One polite follow-up, then we stop.

  4. 4

    Every review gets a reply

    On Growth and up, we reply to each review in your voice.

Your whole team

One app. Everyone on the same page.

This runs inside HQ Command Center, the CRM we set up around your shop. Everyone who needs it gets a login.

Unlimited team logins

Owners, managers, the office and techs. Add as many people as you want, at no extra cost.

One inbox for everything

Calls, texts, web chat, email and Facebook and Instagram messages, in one thread per customer.

An app on every phone

iPhone and Android, with alerts, so whoever's free can answer from the truck.

Everyone on the same page

The same customer history, notes and next steps for everyone. No more "did anyone call them back?"

What's included

What you get.

Review requests are in every plan. Replies to every review start with Growth. Compare plans →

  • Review request text after every finished job
  • One-tap link straight to your Google review page
  • We ask every customer and never filter out unhappy ones
  • Replies to every review, in your voice (Growth and up)
  • New reviews tracked on your HQ Command Center
Straight answer

Is it worth it for your shop?

Worth it if

  • You finish jobs but rarely ask for reviews
  • A nearby shop has far more reviews than you
  • You want reviews coming in every week

Skip it if

  • You want to pick who gets asked (Google doesn't allow it)
  • You'd rather buy reviews (it gets profiles suspended)
Questions

Common questions

Can you guarantee a number of reviews?

We guarantee the requests go out after every job. How many customers leave a review is up to them, so we report the real count every month.

Can you only ask happy customers?

No. Filtering out unhappy customers before they reach Google goes against Google's review policy. We ask everyone and help you reply well to the rare bad one.

Do you write fake reviews?

Never. Fake reviews break Google's rules and can sink a profile.

Free report card

Get your free report card

We grade your Google profile, reviews, website and listings against the HVAC companies people find near you. It lands in your inbox in about five minutes. Nobody will call you.

Graded only on what anyone can see in public. You get the grades and what to fix first.

What's your website?

No website yet? Put your Facebook page or type "none".

What's the business called?

The name on your Google profile, so we grade the right one.

Where should we send it?

✓

It's on the way

Check your inbox in about five minutes. If it's not there, look in spam for an email from HVAC Marketing HQ.

Rather talk it through? Book a 15-minute call

Get my free report card →
Free report card

Grade your shop in three quick steps

Google profile, reviews, website and listings, graded against the shops near you. No sales call.

What's your website?

No website yet? Put your Facebook page or type "none".

What's the business called?

The name on your Google profile, so we grade the right one.

Where should we send it?

✓

It's on the way

Check your inbox in about five minutes. If it's not there, look in spam for an email from HVAC Marketing HQ.

Rather talk it through? Book a 15-minute call