A chat on your site that answers at 9 PM.
Some homeowners would rather type than call, especially after hours. The chat answers from your own info (services, area, hours, financing), takes down the problem and contact details, and sends it to your inbox.
Free report card in your inbox in about 5 minutes. Nobody calls you.
Where the calls leak.
Contact forms go unanswered
A form submitted at night sits until someone checks email.
The same questions all day
Do you service my brand? Do you come to my town? Do you finance?
Visitors leave without a trace
Someone browses your site, doesn't call, and you never know they were there.
Chatbots that make things up
A generic bot can quote prices or promise times you never agreed to.
How we set it up.
You give us access and approve the work. We do the rest.
- 1
We load your info
Services, brands, towns, hours, financing and what you won't quote online.
- 2
It answers
Plain answers from your info only. If it doesn't know, it says so.
- 3
It captures the lead
Name, number, address and what's wrong, in the chat.
- 4
Your team takes over
The conversation lands in the shared inbox for a person to book.
One app. Everyone on the same page.
This runs inside HQ Command Center, the CRM we set up around your shop. Everyone who needs it gets a login.
Unlimited team logins
Owners, managers, the office and techs. Add as many people as you want, at no extra cost.
One inbox for everything
Calls, texts, web chat, email and Facebook and Instagram messages, in one thread per customer.
An app on every phone
iPhone and Android, with alerts, so whoever's free can answer from the truck.
Everyone on the same page
The same customer history, notes and next steps for everyone. No more "did anyone call them back?"
- Chat trained only on your shop's information
- Captures name, number, town and the problem
- Hands off to your shared inbox, where anyone on your team can pick it up
- Never quotes prices or times you haven't approved
- Chats logged on your HQ Command Center
Is it worth it for your shop?
Worth it if
- Visitors come to your site at night
- Your office gets the same questions all day
- You want leads captured after hours
Skip it if
- You never want a bot talking to customers
- Your site gets almost no visitors yet
Common questions
Will it give out prices?
Only what you approve. Most shops share a diagnostic fee and leave the rest for the tech.
Can it book appointments?
It can send your booking link. Most shops prefer a person to confirm the time.
What if it gets something wrong?
It answers only from your info and says when it doesn't know. You can read every chat.
Get your free report card
We grade your Google profile, reviews, website and listings against the HVAC companies people find near you. It lands in your inbox in about five minutes. Nobody will call you.
Graded only on what anyone can see in public. You get the grades and what to fix first.